Job Details

Job Description:

One of our clients is looking for a diligent and detail-oriented Quality Assurance administrator to join their team and support their mortgage consultancy operations. The ideal candidate will play a crucial role in ensuring the smooth and efficient functioning of administrative tasks within the consultancy.

Responsibilities:

• Client Support:Provide excellent customer service by responding to inquiries via phone, email, or in-person meetings. Assist clients with completing necessary documentation and forms for mortgage applications.
• Data Management:Maintain accurate and up-to-date records of client information, mortgage applications, and relevant documentation. Ensure confidentiality and security of sensitive information.
• Administrative Assistance: Support consultants and management team with administrative tasks such as scheduling appointments, organizing meetings, preparing reports, and handling correspondence.
• Document Preparation:Prepare and review mortgage-related documents, contracts, and agreements. Coordinate with clients and lenders to gather necessary paperwork and ensure completeness of documentation.
• Compliance and Regulations: Stay informed about industry regulations and compliance requirements related to mortgage processes. Ensure adherence to all legal and regulatory standards in all administrative activities.
• Database Management: Utilize CRM software to manage client databases, track interactions, and update client profiles as needed. Generate reports and analyze data to support decision-making processes.

Requirements:

• A bachelor's degree in business administration, finance, or a related field is preferred.
• Proven experience in administrative roles, preferably in the mortgage industry.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• Attention to detail and accuracy in data entry and document preparation.
• Knowledge of mortgage processes, terminology, and regulations is a plus.
• Ability to work efficiently in a fast-paced environment and multitask effectively.

Benefits:

• Competitive salary
• Health insurance coverage
• Residence Visa
• Professional development opportunities
• Friendly and collaborative work environment
• Join the team and be part of a dynamic mortgage consultancy committed to helping clients achieve their homeownership goals.

If you have the skills and dedication to excel in this role, we encourage you to apply by submitting your resume and cover letter to careers@cledor.com. We anticipate a massive response, both in volume and quality of candidates. While we may not personally respond to you, ensure your application will be reviewed and evaluated for the vacant position.